WorkLiltESSENTIAL SUPPORT
Keep things running.
£149/ month
For a team that needs a supported workspace and a little help along the way.
- Hosting and maintenance
- Defect fixes
- 1 hour of assistance or minor configuration changes each month
PRICING
A defined setup.
The support that fits.
Start with a clear scope using existing features. Then choose the monthly allowance that fits the level of assistance and personalisation your team needs.
MORE ROOM TO ADAPT
Keep moving forward.
£299/ month
For a team that wants more hands-on assistance and ongoing personalisation.
- Hosting, maintenance and defect fixes
- 3 hours total of assistance and ongoing personalisation each month
- A larger allowance for agreed minor changes
Setup is additional to the monthly package. Assistance hours do not roll over. Complex setup, new modules and integrations are quoted separately. Prices are before any applicable VAT. Final scope and terms are confirmed in writing; larger or more complex projects are quoted individually before work begins.
THE £1,500 STARTER SETUP
One useful workflow.
A clear first delivery.
A focused starting package.
Confirmed in your written quote.
Configure one workspace around one agreed workflow using existing features: team jobs, project coordination or a defined visual operations area. This is a practical first release, with room to scope further work later.
What’s included in the £1,500 setup
Understand & configure
One discovery session, your agreed terminology and branding, and the selected existing features configured for the workflow.
People & starting data
A written access matrix and agreed starting users. One clean spreadsheet import where the existing import tools support it; its fields and volume are agreed first.
Two review rounds
Two consolidated rounds of feedback against the agreed scope, followed by practical checks of the main workflow.
A guided handover
One remote handover session of up to 60 minutes, a short workflow guide and the agreed support route.
Quoted separately
New modules, integrations, complex data cleanup, extra workflows, imagery capture, travel and additional review or training sessions.
Agreed before starting
User numbers, data volume, supported devices, delivery dates, hosting costs and acceptance checks. We assess fit before confirming that the £1,500 package applies.
Starter scope confirmed in your written quote. Monthly support is additional. No automatic promise of integration, offline use or a fixed delivery deadline.
Tell me what you needCOMPARE THE MONTHLY PACKAGES
Same essentials.
Different room to adapt.
| Included | £149 / month | £299 / month |
|---|---|---|
| Hosting & maintenance | Included | Included |
| Defect fixes | Included | Included |
| Monthly assistance allowance | 1 hour | 3 hours total |
| Minor configuration changes | Within allowance | Within allowance |
| Ongoing personalisation | Discuss scope | Within allowance |
| Unused hours roll over | No | No |
| New modules & integrations | Separate quote | Separate quote |
The higher package provides more assistance time; it does not automatically provide a faster incident response. Support arrangements are agreed separately.
PRICING QUESTIONS
The useful
details.
Is £1,500 a fixed price for any software?
No. £1,500 applies to the defined starter scope using existing features. Larger or more complex jobs are quoted individually. We assess the workflow, configuration, users, starting data and training needs, then agree the final scope and price before work begins.
How do we know the first workspace is ready?
We agree a short acceptance checklist in writing. It covers the named users and permissions, the main workflow, starting information and supported devices. New requests are scoped separately; defects against the agreed functionality are handled through maintenance.
Does the monthly price include setup?
No. The one-off setup is additional to the monthly package.
Can the price change after we agree it?
The written quote sets the price for the agreed scope. If you request additional work, we explain the cost and obtain agreement before starting it. Package changes are discussed and agreed in writing.
What happens if we need more assistance?
We discuss the additional work and agree a price before doing it. Monthly allowances do not roll over.
Do defect fixes use our assistance hours?
Defect fixes in the agreed functionality are included as maintenance. Assistance and minor configuration changes use the allowance.
What about VAT, payment dates and cancellation?
Prices are before any applicable VAT. Payment timing, minimum term if any, cancellation and handover arrangements are confirmed in the written agreement before you commit.
LET’S FIND YOUR STARTING POINT
Start with one task.
Make it easier.
Tell Michael about one task you want to improve. We’ll discuss the fit, scope and cost before any build.
Talk to Michael michael@worklilt.co.uk